Every innovation is shaped by real customer challenges and measured against real business outcomes.
Where Is My Order - AI-powered order tracking for end consumers
KPIs Impacted:
AI-driven shopping experiences enabled by Fluent Inventory and Order Management
AI-driven proactive customer communications about order status and potential issues
Test and optimize sourcing strategies with controlled experiments - identify and promote higher performing sourcing strategies
Intelligent inventory allocation and rebalancing - putting the right amount of inventory in the right locations, exactly when you need it.
Natural language analytics queries, powered by Google Gemini and Looker
An in-context AI assistant that lets users converse directly with the data on screen such as orders, fulfilments or customers and take action without leaving their workflow.
Intelligent sourcing optimisation and recommendations to drive ideal outcomes for businesses and consumers
AI-driven order orchestration and exception handling
Embeddable AI-powered insights, shown on any page within Fluent OMS
AI agents for dynamic buffers, replenishment, and demand sensing
Monitors order processing times and proactively prevents SLA breaches before orders ship by rerouting and managing fulfillment capacity
Automated handling of returns and resolution processes
Developer CLI Tools for rapid implementation
Fast integrations with AI-assisted configuration
AI chatbot for Fluent Docs, utilizing user context to present the right information and direction
Skills and CLI tools for building and configuring UI components
AI-powered studio for creating rules, workflows, and UI components
In application AI-powered UI component configurator for custom interfaces
See how Fluent Order Management innovations can drive measurable outcomes for your business.
