Customer Value
Unlocking Customer Value
Every innovation we build is designed to deliver measurable business outcomes for our customers and partners.
Faster Time to Value
Reduce implementation time and accelerate ROI with AI-powered tools and pre-built integrations.
40%
Faster Implementation
75%
Reduced Integration Build
Operational Excellence
Optimize fulfillment, reduce costs, and improve customer satisfaction with intelligent order management.
97.5%
Perfect Order Rate
-60%
Split Shipments
Revenue Growth
Increase sell-through, reduce stockouts, and improve margin per order with AI-driven insights.
+15%
Sell-Through Rate
+8%
Margin per Order
AI to Drive Measurable Improvements Across Core KPIs
Our innovations directly impact the metrics that matter most to your business
Cost to Implement
Reduce by 40%
Average implementation cost reduction
Simple Upgradability
Zero downtime
Seamless version upgrades
Ease of Connectivity
50+ connectors
Pre-built integrations available
Sell-through Improvement
+15% sell-through
Average increase in sell-through rate
Reduce Stockouts
-30% stockouts
Reduction in stockout incidents
Improve Promise Accuracy
99.2% accuracy
Delivery promise accuracy rate
Ship from Ideal Location
85% optimal
Orders shipped from optimal location
Better Capacity Utilisation
+25% utilisation
Improvement in capacity usage
Increase Perfect Order Rate
97.5% POR
Perfect order rate achievement
Roll Out to New Markets
4 weeks avg
Time to launch in new market
Total Cost of Ownership
-35% TCO
Reduction in total cost of ownership
Scale Customer Service
3x efficiency
Customer service team efficiency gain
Faster Inventory Turns
+20% turns
Improvement in inventory turnover
Lower Rejection Rates
-45% rejections
Reduction in order rejections
Reduce Split Shipments
-60% splits
Reduction in split shipments
Increase OTIF
96% OTIF
On-time in-full delivery rate
Reduce Delivery Delays
-50% delays
Reduction in delivery delays
Improve Margin per Order
+8% margin
Improvement in order margin
Innovation by Persona
Explore our AI innovations organized by who benefits most. From end consumers to operational teams to builders and developers.
Consumer
Operational User
Project / Builder
Ready to Unlock Value?
See how Fluent Commerce innovations can drive measurable outcomes for your business.
Request a Demo